Shipping policy
Shipping Policy
Last updated: August 2026
This Shipping Policy explains how orders placed with EveryBlind, operated by EVERYHOME UK LTD, are delivered.
UK Delivery
We deliver throughout the United Kingdom, subject to product size, delivery location and carrier availability.
Delivery charges are shown at checkout before you place your order.
Our current standard delivery charges are:
Blind Parts & Spares — £2.99 Standard UK Delivery
This rate applies to qualifying smaller blind parts, fittings and accessories.
Made-to-Measure Products — £7.95 Standard UK Delivery
This rate applies to qualifying made-to-measure products, including replacement vertical blind slats, made-to-measure headrails and complete made-to-measure blinds.
FREE Standard UK Delivery on qualifying made-to-measure orders of £149 or more.
Different delivery charges may apply to oversized products, unusually long headrails, remote areas or locations requiring specialist delivery. Any applicable charge will be shown at checkout or confirmed with you before your order is processed.
Made-to-Measure Products
Made-to-measure products are manufactured specifically to the measurements and options selected when ordering.
This includes products such as:
- Replacement vertical blind slats
- Made-to-measure vertical blind headrails
- Complete made-to-measure blinds
Because these products require manufacture before dispatch, their delivery time may be longer than stocked products.
Any estimated manufacture or delivery time displayed on the product page or at checkout is provided as guidance unless a specific delivery date has been expressly agreed.
Blind Parts & Accessories
Many blind spare parts and accessories are held in stock and may be dispatched more quickly than made-to-measure products.
Qualifying blind parts and accessories are charged at £2.99 Standard UK Delivery.
Where a product requires a larger or specialist parcel service, a different delivery charge may apply. The applicable delivery charge will be shown before you complete your order.
Headrails & Oversized Products
Large or unusually long headrails may require a specialist or oversized delivery service.
For headrails above 2800mm, please contact us before ordering.
Additional delivery charges may apply depending on the length of the product and delivery location.
Where an additional charge cannot be calculated automatically at checkout, we will contact you before processing the order.
Delivery Areas
Our standard delivery rates primarily apply to mainland UK addresses.
Additional charges or longer delivery times may apply to locations including:
- Northern Ireland
- Scottish Highlands and Islands
- Isle of Man
- Channel Islands
- Other offshore or remote locations
Where an additional delivery charge is required, we will contact you before dispatch.
Dispatch & Delivery Times
We aim to manufacture, dispatch and deliver orders as quickly as reasonably possible.
Estimated delivery times may vary depending on:
- Product type
- Manufacturing requirements
- Order volume
- Product dimensions
- Delivery destination
- Carrier availability
Unless another delivery period has been agreed with you, goods should generally be delivered within 30 days under UK distance-selling rules. GOV.UK
Delivery Estimates
Any delivery date or timescale shown on our website is an estimate unless we specifically confirm that it is guaranteed.
Occasionally, deliveries may be delayed by circumstances outside our reasonable control, such as severe weather, carrier disruption, industrial action or supplier delays.
If we become aware of a significant delay affecting your order, we will aim to keep you informed.
Checking Your Delivery Details
Please check your delivery address carefully before completing your order.
Customers are responsible for providing a complete and accurate delivery address, including the correct postcode.
If you notice an error after placing your order, please contact us as soon as possible.
We cannot guarantee that a delivery address can be changed once an order has been dispatched.
Missed Deliveries
If nobody is available to accept a delivery, the carrier may:
- Leave the parcel in a safe place
- Leave it with a neighbour
- Attempt redelivery
- Take it to a collection point
- Return the parcel to us
The exact process will depend on the carrier used.
Please follow any instructions provided by the carrier.
Damaged Deliveries
Please inspect your order as soon as reasonably possible after delivery.
If goods arrive damaged, please contact us promptly and provide:
- Your order number
- Details of the damage
- Photographs of the product
- Photographs of the packaging where appropriate
This helps us investigate the issue and arrange an appropriate remedy.
Lost or Missing Deliveries
If tracking shows that your order has not arrived within the expected timeframe, please contact us and we will investigate with the carrier.
If tracking shows an order as delivered but you cannot locate it, please first check:
- Around the property
- With household members
- With neighbours
- Any safe place specified by the carrier
If the parcel still cannot be located, please contact us so we can investigate further.
Split Shipments
Orders containing different product types may sometimes be sent in more than one parcel.
For example, blind spare parts may be dispatched separately from made-to-measure products.
You will not normally be charged additional delivery fees simply because we choose to split your order into multiple shipments.
Mixed Orders
If your basket contains products from different delivery categories, such as blind parts and made-to-measure products, the delivery charge shown at checkout will be calculated according to the shipping rates applicable to the products in your order.
The final delivery charge will always be shown before you complete payment. UK online-selling rules require delivery costs, or how they are calculated, to be made clear before purchase. GOV.UK
Free Shipping
Our current free-shipping offer applies to qualifying made-to-measure orders with a value of £149 or more.
The free-shipping threshold does not necessarily apply to every product category, oversized items, specialist deliveries or remote locations.
Eligibility and the final delivery charge will be displayed at checkout.
If an order is amended, partially cancelled or refunded and the remaining qualifying order value falls below the free-shipping threshold, the appropriate standard delivery charge may apply where permitted.
International Delivery
Where international delivery is available, delivery charges, timescales, taxes, duties and import requirements may vary by destination.
Any applicable shipping charge will be shown at checkout where possible.
Customers outside the UK may also be responsible for local import duties, taxes or customs charges where applicable.
Contact Us
For delivery questions, please contact:
EVERYHOME UK LTD
Trading as EveryBlind
Unit 2 Vernon Trading Estate
New John Street
Halesowen
B62 8HT
United Kingdom
VAT Registration Number: 379 1550 69
Email: sales@everygroup.co.uk